BatteryMINDer® Guarantee And Warranty Policy Effective October, 2016
This warranty does not apply to commercial applications, misuse, abuse, or if the unit has been worked on by an unauthorized person.
One-Year 100% Unconditional Money Back Guarantee: Your BatteryMINDer® product is guaranteed within the first year to perform as claimed or VDC Electronics, Inc. will refund your full purchase price including all taxes, shipping or handling cost applicable to the purchase. Customer will return product to VDC Electronics at their expense.
Five-Year Limited Warranty: Your BatteryMINDer® product is warranted for FIVE years from date of purchase at retail against defective material or workmanship. We make no warranty other than this limited warranty and expressly exclude any implied warranty including any warranty for consequential damages. This limited warranty is not transferable.
FOR REPAIR OR REPLACEMENT: All returns must be authorized by VDC Electronics. Units must only be returned to VDC Electronics, Inc., PLEASE DO NOT RETURN TO THE DEALER FROM WHOM IT WAS PURCHASED.
In the event that you believe your product may be defective, you MUST speak to a VDC Electronics technician at 1-800-379-5579 x6 (ET) before proceeding further. If you must return the unit, the technician will give you a Return Merchandise Authorization Number (RMA #) and customer will return product at their expense.
Once we receive the unit it will be repaired or replaced and shipped back to customer, all at no charge, provided unit is within the Five-Year Warranty period. Expedited shipping is available at extra cost.
Anyone outside the contiguous USA purchasing any of our products must be aware that all shipping costs in sending and returning of a product for warranty repair or replacement regardless of cause, will be borne by the purchaser not VDC Electronics, Inc. or any of its resellers.